HACCEP Essay Example | Topics and Well Written Essays - 1000 words

HACCEP - Essay Example Use properly sanitized wash water (Chlorinated at least 0.1%) Food handlers must use properly sanitized mask, head gears, and gloves. All utensils must be properly sanitized with hot water. Monitor water chlorination level Monitor use of food handlers’ gears Monitor sanitization procedures ... Monitor use of food handlers' gears Monitor sanitization procedures Adjust chlorination level to desired concentration Require food handlers to use masks, caps, and gloves Require sanitization Step: Cooking Pathogen survival and growth Baking is at 180C for 45 minutes; Heating of liquid below 80C; Additional baking 180C for 5-10 minutes Check oven and heating temperatures using sanitized thermometers Record time and temperature settings Adjust to the desired temperature. If lower temperature is used extend time of cooking Discard if over-cooked Step: Holding Growth of pathogens Refrigerate not more than 10C Hold in chilled conditions up to 3 days Check temperature settings Record temperatures within storage duration If storage temp is higher than desired for extended period, Reheat in oven using reheating procedure. Discard after 3 reheating cycles. Step: Reheating Pathogen survival Heat in oven at 180 C for 5-10 minutes Maximum of 3 reheating is allowed Check temperature Record number of times of reheating Ensure right temperature and time Discard if not consumed after 3rd reheating Step: Serving Contamination Serve hot about 40 C Check serving temperature Reheat if product is cold or below 30

History of Movie Theaters in Louisiana and the Surrounding Area Essay Example for Free

History of Movie Theaters in Louisiana and the Surrounding Area Essay When we think of the history of the traditional, American movie going, a number of images come to mind: the mighty organ accompanying a movie palace’s silent-era feature, the Iconic searchlights proclaiming a Golden Age Hollywood premiere, teenagers cruising at the local drive in, an audience of otherwise sensibly attired adults wearing cardboard, and young adults carrying five dollar bills to the Cineplex at the end of the mall in order to see the latest sequel. But while these iconic, even stereotypical, images suggest something of the truth behind the American movie theater’s history, they also omit much of the social reality that has co-existed along with these instances of the mainstream filmgoing experience. While Hollywood features and first-run urban theaters may have greater single importance than any other mode of exhibition, a number of other important alternatives have fleshed out audiences’ encounters with film. One such alternative, with a fascinating yet understudied history all its own, was the Black movie house circuit that existed in the United States from (at least) 1907 until the 1970’s (Crafton 412). With the project in mind of examining the cultural, social, and economic history of Black film theaters. I will discuss in this essay the development of Black film theaters in Austin, Texas, focusing especially on that city’s longest standing and most prominent â€Å"show†, the Harlem Theater. Although movies came to the Texas capital before the turn of the century and all-movie theaters began to proliferate there during America’s post-1905 nickelodeon boom, the first recorded â€Å"colored† film theater – the Dixie-Dale – opened in Austin in 1920 under the management of Joseph Trammell. I found no other details about Trammell or the Dixie-Dale, but it is recorded that after two years the theater was renamed the Lincoln and managed by A. C. Lawson until it closed in 1928 or 1929. Austin also supported a second Black movie house in the 1920s. The Lyric, which opened in 1922, just one block east of the downtown Lincoln, was owned and operated by Dr. Everett H. Givens, a practicing dentist (with an office next door) who would become Austin’s most prominent Black civic leader from the 1930s until his death in 1962. For reasons unclear at this point, Dr. Givens’ Lyric, which changed its name to the Dunbar when A. C. Lawson took over its management in 1929, survived the Lincoln by a few years, closing in 1931. Whether the fist Black film theaters in Austin closed due to the Depression, the cost of converting to sound, or some other reason, is impossible to judge given the paucity of data available about these enterprises. However, placing the existence of the Lincoln and the Lyric in the contexts of both African American life in Austin and the concurrent national Black film theater scene enhances a historical understanding of these two houses both as business and as entertainment venues. From a national perspective, we know that the motion picture theater, with its roots in the Jim Crow era, had always been subject to racial segregation. Sometimes Black patrons were restricted to balconies or other special sections of the theater, but Black-only theaters were common in the United States from at least 1910, a year when a Black newspaper in Washington wrote matter-of-factly that â€Å"there are separate motion picture theaters among the whites and blacks in this country†(Washington Bee 4). Although at the turn of the century â€Å"there was hardly a theater for colored people in the entire United States† (Negro Yearbook, 24), by 1925, there were at least 425 Black theaters (of all types), virtually all of which offered films â€Å"in whole or part. Of these, nearly half were, like the Lyric and possibly the Lincoln, Black-owned (Negro Yearbook, 379). But ownership of Black movie houses, in contrast to the first-run, White theaters of the day, was not done by regional or national chains, nor by affiliated circuits; because houses operated independently, the dynamics of local conditions of affected theaters like the Lincoln as much as national structure did. Historically, social and economic conditions changed greatly for Austin’s Black movie houses appeared. During and after Reconstruction, Black neighborhoods had existed in several locations around Austin: Clarksville in west Austin, Kincheonville to the south, Gregoryville in East Austin, Masontown in the southeast. Horse’s Pasture and Wheatville to the north, and so on (Austin American-Statesman, D41). Compared to other towns of the time, particularly in the South, race relations were fairly calm, albeit within the practice of institutionalized racism. The town boasted â€Å"three colleges and institutions for colored people,† maintained some neighborhoods (such as Masontown) that were racially integrated among Blacks, Whites, Hispanics, and Asians, and in general obtained a reputation as a town without the major problems of racial violence that plagued most American communities. But during the ‘teens segregation patterns began to develop’ (Freeman). In 1919 a White representative of the young NAACp was beaten by a White mob in the middle of downtown, and in the 1920s â€Å"the city of Austin created a ‘Negro district’ in East Austin†¦ inducing blacks to move there† by implementing though zoning laws elsewhere (Austin American-Statesman, D41). So it was that the majority of Austin’s African American population (which has consistently remained at just below 20 percent of Austin’s total) became concentrated in an area east of downtown and between 12th Street to the north and 7th Street to the south. Not surprisingly, then, both of Austin’s silent-era Black theaters were built on East 6th Street, near the racial dividing line of East Avenue, within the only downtown shopping and dining district that served Black patrons, yet away from the White theater district on the city’s main thoroughfare of Congress Avenue. I could uncover little information, however, that would indicate the nature or reception of these early movie houses. Longtime Austin resident I. C. Jones recalled visiting the Lincoln as a child, where he remembers a piano player accompanying the motion picture entertainment. Lonnie Bell, who wrote for the Black press in Austin for 50 years, indicates that in the 1920s both the Lyric and the â€Å"Lawson Lincoln Theater† were among the very few venues for Black entertainment in the city and so â€Å"did well before the Great Depression in ’29. † (10)Other information about Everett Givens also indicates that he made the Lyric/Dunbar into a focal point for the Black community, viewing the theater as a civic improvement projects as much as a business investment. Flachmeier 32) That these two movie houses were well received an supported by the Black community can also be inferred from the fact that a 1940 account of Austin history prepared by students at Tiltson College (a Black institution) referred to the era of 1905 to 1929 as a time when â€Å"privately owned amusement centers were developed† by Blacks – even though no other Black amusements of second were instituted during this period (Brewer 34). As I mentioned earlier , the cause for these theaters’ demise cannot be established absolutely, but several factors undoubtedly offer reasonable explanations. Bell’s assertion that it was the economic devastation of the Depression that closed the Lincoln and Dunbar makes logical economic sense. Black theater owners, like even the big-time operators, would have been hit hard as the US economy collapsed. Moreover, inasmuch as movie tickets are purchased with â€Å"disposable† income, Black patrons would have been especially likely to curtail their moviegoing since even before the Depression Blacks in Austin earned only one-half the wage of White workers. More specifically, both houses in Austin would have found it even more difficult to cope with the hard times if they attempted to make the costly transition to sound technology in the late twenties or early thirties. The Dallas Film Board o Trade’s statistics on Texas theaters indicate that many theaters, especially independently operated ones, closed in the early thirties, having no sound. (In Austin, two of the five White houses, the Crescent and Star, also went out of business in 1929 to 1931. Furthermore, one-third of Texas’ 30 â€Å"colored theaters† were listed as â€Å"closed, no sound† by the mid-1930s. Other factors may have led to the closure of the Lincoln and Dunbar, but, given the theaters’ dependence on the patron-age of a small, economically marginalized population, in the midst of a severe depression their failure is not surprising. But the history of Black film theaters in Austin did not end with the closing of the Dunbar in 1931. In that same year, real estate was purchased and construction begun on a new movie house that would serve as the hub of Black filmgoing in Austin for the next 40 years. The Harlem Theater, which opened on October 5, 1935 (Green 9), distinguished itself from the earlier theaters – and all subsequent ones – by being located in the heart of East Austin, at 1800 E. 12 Street, where it could better attract Black moviegoers. However, before discussing the reasons for the Harlem’s longevity, I point out that although it was Austin’s only exclusively Black theater, it was not without its competitor for Black audiences. All accounts of Austin in the 1930s and forties agree that the Ritz Theater was the only other house that admitted Black patrons on a regular basis, though customers there were limited to balcony seating and made to use a separate entrance. The Ritz, located on the same block of East 6th street where the Lincoln operated, opened in 1930 under White management, showing a variety of second-run Hollywood films. Manager J. J. Hegman (and his son after him) maintained the segregated seating policy until the Ritz’s closing in the early 1960s. More prominent Austin houses, such as those first-run members of the prestigious Interstate Theater Fircuit (the Paramount, Texas, State and Queen), advertised â€Å"colored midnight shows† from time to time as part of the chain’s overall marketing scheme (1942 Yearbook). Thus, while there was some competition for the Black filmgoing audience, segregated, White-managed theaters did not attempt to offer African Americans the filmgoing experience and environment of an all-Black house like the Harlem; however, the Ritz balcony and special events at other White movie establishments did continue to cultivate and maintain Black filmgoing in the Depression, when no Black Austin theaters were open. Harlem were filled by Black employees with the single exception of the projectionists. But for a small neighborhood theater like the Harlem, any sort of product differentiation whether it was with films, live acts, or ambience would have failed to produce enough box offices for the theater’s survival. As with any theater, the bulk of the profit came not from fifteen and twenty-five cent admissions, but from concessions. On this count, the Harlem again distinguished itself as unique among Austin theaters. In addition to the usual popcorn, candy and soft drink sales, the Harlem Theater operated a confectionery. When the Harlem opened in the midst of America’s Depression in late 1935, the theater soon established itself as one of Austin’s most visible and stable Black-owned businesses. In film industry terms, the Harlem’s success was small. With only 14,000 African American residents in 1935, Austin’s marketplace for Black films was extremely limited, and the theater never expanded nor led to a chain of others. But, through a combination of strategic location, product differentiation, managerial conservatism, and diversification, the Harlem Theater was able to become a profitable local business in the midst of an industry whose structure tended to favor national giants. Like the Lyric before it, the Harlem was established by a middle-class, Black Austin native who had been educated at Tillotson College and operated successfully in other local business before embarking on a risky career in the amusement industry. But George F. Jones, who was already in his forties when he opened the Harlem, also had some experience in programming films for Black audiences. His older brother Evie had purchased an Edison projector in the ‘teens and traveled to tent shows in the South and Black churches in Philadelphia showing â€Å"church movies† (that is, filmed passion plays) to all-Black audiences. After college, five years as a postal clerk, and ten years as a bookkeeper. George F.  Jones himself had worked as the head of Prairie View, Texas’ Auditorium (a film theater) while employed as a clerk at Prairie View State College (1925-35) (Brewer 7). With his wife, Sadie, a Prairie View graduate and educator, Jones was active in the Austin real estate market and their â€Å"co-partnership† became known for â€Å"accumulating valuable real estate holdings. † For the last two decades of his life Jones devoted most of his efforts to managing the Harlem, setting up residence next door to the corner theater upon his return to Austin from Prairie View. While his establishment may not have been unique for its time (there were more than three or four hundred Black theaters in the country), the Harlem was remarkable for being only one of seven US theaters owned and operated by Blacks (The Early Days in East Austin, D42). As an experienced theater manager, real estate buyer, and member of Austin’s African American community. George Jones no doubt realized the importance of the theater’s strategic location in determining its success at attracting movegoers. East 12th Street was essentially the Main Street of East Austin (Early Days in East Austin, D42). The area around the Harlem represented a microcosm of African American life: it was both a quiet neighborhood of residences, churches, grocers, drug stores beauty shops, and cafes, and a place to be â€Å"going up on the cuts† – a street where the action and entertainment were, in the form of taverns, beer joints, and (a block away) the Cotton Club and Paradise Inn for music and dancing. The Harlem was also part of â€Å"The End,† that area around 12th and Chicon Streets (one block away) where Austin’s streetcars, until their cessation in 1940, stopped and turned back toward downtown. In essence, those factors which determined that White theaters were centrally located along Congers Avenue – transportation proximity, pedestrian traffic, shopping convenience, high visibility – similarly made East 12th the choice location for a successful Black movie house.

Genetic Testing And Its Social Implications :: essays research papers

Probably, applied genetics’ most impacts on society are as a result of genetic tests. In general, genetic tests seek to detect some feature of a person’s genetic constitution. This feature can be a disease causing mutation or a marker DNA sequence used to detect presence of another gene. Obviously these procedures used for testing the status of DNA, RNA or chromosomes are included in genetic tests. What is more it is possible to include some protein based tests and classical medical examinations when they aim to detect inheritance of a trait. Genetic tests have been divided into four categories in this text, and they will be examined in greater detail later. These categories are: Prenatal tests that are applied on fetuses during pregnancy. Neonatal screening just after birth and career screening of marrying couples. Testing for serious late-onset disease before the symptoms occur. Testing to assess the probability of developing complex disease. There are a couple of considerations about genetic tests: 1. First of all, the tests should be reliable. When a positive or a negative result is obtained, we should be confident in that result with a confidence approaching 100%. To achieve such a high accuracy is not as easy as it may at first appear to be. Meiotic recombinations that always occur take place during gamete generation, may separate a disease-associated gene and a marker DNA sequence which is used to detect mutated genes. False positive or negative results could be obtained. In addition, genetic tests look for the most common mutations that cause the disease. For example, a test would detect CFTR?F508 (Cystic Fibrosis Transmembrane Receptor) mutation, however it is not possible to detect infinite number of other mutations. Therefore, a genetic test can give such results so that the physician is convinced that his patient is normal while he is affected by an undetectable mutation. New tests are continuously being developed. Doctors and genetic counselors who will use these test s in the future, should be well informed about newly emerging tests. 2. Extremely accurate genetic tests can only be developed by thorough experimentation on human subjects. Although there is generally no physiological risk in experimenting a person, the subjects should be informed that the applied test is not entirely reliable and in experimentation state. Informing subjects of experimentation is an obligation set by the Nuremberg Code. Just after World War II it was discovered that unethical experiments had been performed on humans who were kept in concentration camps of Nazi Germany.

The Western Formula Essay -- essays research papers

A seemingly traditional approach towards the Western frontier is the reason for John Cawelti's assessment from The Six-Gun Mystique. His description of the Western formula being 'far easier to define than that of the detective story'; may clearly be a paradigm for many authors, but not particularly for Stephen Crane. The standards Cawelti has set forth for a successful Western is quite minimal by thought, but at the same time relevant. Crane signifies a different perspective to these standards. Crane's thoughts for the use of the Western formula are just approaches towards the west, from the introductory setting to the coarse grin one cowboy would make towards another. These do not in fact relate to Cawelti's Western formula. Crane's deviation from the formula western signifies his deeper approach towards issues such as human existence and morality—the ethical code that we follow for success. Crane perhaps does this because he personally finds more significance in the inner mea ning of an issue rather than its surfacing argument. Cawelti's Western formula holds a strong assumption that men are assertive and women are insignificant. He is standardizing the black and white of the West. There is an unequivocal struggle between good and evil—and guns and violence can only solve that. Jane Tompkins standpoint on a Western seems to be a middle ground between Cawelti and Crane. She recognizes that violence is a central theme to a Western, but as well explains how we think of violence. In this day of age, we as a society have prohibited violence as a means of solving problems—Crane does not directly follow this in his stories, but definitely questions it. Cawelti on the other hand marks violence as the only answer—another black and white circumstance. 'This radical discrepancy between the sense of eroding masculinity and the view of America as a great history of men against the wilderness has created the need for a means of symbolic expression of masculine potency in an unmistakable way. This means is the gun, particularly the six-gun'; (Crane 299). Tompkins makes us aware that a stereotypical Western will hold two men as the key factors and a struggle between them. Where Crane tries describing macho cowboys in 'The Bride Comes to Yellow Sky,'; he directs more of the theme towards the role of a woman and how it plays agains... ...r, no struggle between evil and good contradicts the formula western. This was not a black and white, hero and villain situation, rather an annoyance. The entire story had complete irrelevance to a stereotypical Western except for the fact that there were three daughters of the hotel owner, Scully, and they made food. That could be the only potential relation to Cawelti's feel on womens' insignificance.   Ã‚  Ã‚  Ã‚  Ã‚  It seems that Tompkins is the interpreter between Crane and Cawelti. Cawelti defines the standards and Crane seems to contradict them. Tompkins jumps in and explains what Crane has done and why it is not done like Cawelti. Now she does not directly acknowledge either writer, but clearly works for both. 'So instead of offering you a moral, I call your attention to a moment of righteous ecstasy, the moment when you know you have the moral advantage of your adversary, the moment of murderousness. It's a moment when there's still time top stop. There's still time to reflect, there's still time to recall what happened in High Noon, there's still time to say: 'I don't care who's right or who's wrong. There has to be some better way to live'; (Tompkins 239).

Application of Ict in Classrooms in Rural Area Essay

Abstract This project discusses how class room education without ICT has become one of the major problems in rural area, to be specific Fufore local Government area in Adamawa state. Class room Education in rural area is not as effective as the ones in urban schools, because of their poor standard of learning, lack of communication, information, qualified teachers in rural schools and they lack ICT facilities to help them and provide awareness of modern standard of teaching. So, this project shows how implementation of ICT in class rooms can help these students, its benefits from implementation, challenges and also expectations from results. It involves how the state Government, private organisations and private sources will come together to make this success by providing the necessary materials, ICT services such as computer workstations, projectors, power supply via solar energy, trained computer experts that will show the school how to manage these resources, internet connectivity and basic infrastructure by the Government for these Fufore nursery/primary schools for better education and better knowledge of ICT and how it will greatly affect and have a positive influence to these students and finally this implementation will only benefit the students only but also the teachers who don’t have computer skills. Introduction This project is focused in implementing ICT in rural area, and the case study is on fufore local government in Yola. As we all know rural areas in Nigeria lack quality and basic education, when you talk about education in rural area what comes to our head is low standard of learning, poor education, not well equipped class rooms for student’s education or lack of proper infrastructure suitable for education. An article defined rural education as: There is little dispute that basic education1—often characterized as the reading, math, and other skills and knowledge taught in the first four years of primary school—is critical to economic and social development. Without basic skills, according to one definition, a person cannot comprehend the instructions on a bottle of medicine or a bag of fertilizer or read a government notice. Neither can the person compute a bill or write a letter. Without basic skills, it is impossible to develop one’s potential or to contribute in anything more than a rudimentary manner to society (Greaney, 1999). (Moulton, 2001) Fufore Local Government is settled area in the southern part of Adamawa with five major languages known as Fulani (largest), Bata, Verre, Laka and Pere, it consist of 1500 people that live there, most of them engage in cattle rearing, poultry, farming etc. When i went to observe these schools i noticed there were at least 300 children that went to both nursery and secondary schools, but the problem is they lack facilities that will make these students feel they are learning which makes some students even drop out of schools and start engaging in house work activities. This project focuses on schools in fufore that need ICT services to improve student’s knowledge and ability to learn in order for these schools to have equal education as the students in urban schools, if students in the rural area are not given equal education as students in the urban area there is a result of inequality. â€Å"Unequal tools in an unequal environment create unequal results† (Ukpe, 2010). Implementation/ Application of ICT in class rooms in rural area is going to benefit the society as a whole, and both the teachers and students. It goes a long way to help the society, because when students start using ICT in classrooms some of their friends at home will also find it interesting this will make them also want to start schooling and know what school is about. This study will also be used as a case study to many parts of rural areas in Nigeria, making them aware of how value ICT is in our generation and also making these local students to fit into any schools they find themselves in in urban schools because this implementation of ICT will  not only make these students concentrate on just computer and information studies they will also learn how to apply the knowledge in their various courses. Methodology In order to have reasons for the implementation of ICT in classrooms, i will have to compare this primary/secondary schools in rural area with the once in urban. The methods i used are personal observation, interview and online research (internet). We can see most urban schools have well functioned classrooms with well equipped IT services such as using projectors in class rooms, computers, wireless LANs, File management using databases. In order to convince these organisations we have to state the reasons why we think ICT is important for these locals in rural area. Just looking at an example of an urban schools such as Abti Academy in Yola, Capital science in kuje, El-Amin International school in Minna; we can see they all have what it takes for them to have a well knowledge of what IT is all about, they do class interactions, they submit their works in timely manner especially the senior students, it broadens their minds which they can relate to other courses and apply them when necessary, The students have full access to the lab to do research, take courses in computer education, type documents and gather information on relevant topics for their coursework and from every observation i noticed that schools in the urban area have high rankings in their external and internal exams such as mock exams, WEAC exams . In order to know what is really the problem of these schools towards their lack of ICT knowledge an interview was taken with most principals in these rural schools shown below. 1. Do you know what a computer is? 2. Do you intend to learn how to use it and do you intend to teach these students if you have the chance to? 3. Do you own a computer? And do you know how to surf on the internet with it? 4. What do you think about implementing ICT in classrooms? 5. How do you think it will affect the students? Interview Summary: Results  The interview was conducted with three different principals of three different areas in fufore, but all their answers were closely the same. They stated they’ve had an experience using a computer, that it would be great to have such an opportunity to use computers and other IT services in their schools, it will surely help the students and enlighten them about what the world is all about now. They stated that they’ve all being provided by the school with just one computer and an internet connection, and in a rural place like fufore I believe there is a limited amount of power supply which makes it even more difficult to use this computer by anyone. They stated students in their area are in need of ICT in classrooms in order to making teaching easier for both the teachers and students, they also have a problem with their teachers who don’t acquire computer skills, it will be difficult for them to teach and guide these students through. ICT will greatly affect and have a positive influence on these students, they will have an opportunity to be going for national competitions because these services will not only improve them in one area, they will also have the ability to speak proper and fluent English, they can also learn how to type by doing their course works on their computers and doing research on the internet which will even help the senior students in history classes. They also mentioned that students in this area are always willing to learn, so it won’t be a problem for them to get used to it. Development and Implementation of ICT in class rooms in rural area: Fufore LGA Through ICT in rural schools it will expand the access to student’s education, now that technology is one of the things that help us develop in this world. So we have to make the rural schools aware of that which will greatly affect both the students and their lectures, it will also make them aware of what is happening in our world today (News) by browsing on the internet, also help them improve interactions in terms of video conferencing and distance learning; through video conferencing it will enable to share ideas and know about other courses that are not offered in the school. ICT is an extensively strong technology for extending and expanding educational opportunities in formal and informal ways, in this case rural schools. ICT is a technological development that reflects the new society and has its place within education. However, as with many new initiatives, ICT obviously has its problems that over time will be addressed. Meantime, ICT should continue to be promoted to assist with education and learning. I will heartedly agree with anyone who states that ICT is a valuable tool for both teaching and learning – speaking as someone who got the last lessons plan for my teaching from the Internet- but I can’t help feeling that the emphasis on the use of ICT detracts from other current ‘sexy’ education issue – socialisation. I believe that developing teachers’ social and counselling technique is a greater priority than their ICT skill (Sime & Mark, 2005). Access to remote learning resources: when this implementation is done, with the use of internet, teachers and students will no longer have to depend on textbooks for learning or even buy them due to how expensive they can be, they teachers can just find textbooks on the net and direct the students to access them too. With the use of Internet services you will find a means of learning materials or tools in almost every subject and can be accessed every day at anytime and also by unlimited number of people that can use it. This is significant for many schools in developing countries. Students will have control towards self learning: For example, teachers can just give a research paper as an assessment for the students, during that research they also learn a lot through searching and browsing different articles. This also broadens their minds to also think fast, observe the situation of the research, allowing their minds to take over and have control of what they are doing and also making their own opinions and what they think. Motivation to learn: the use of multimedia computer software that include sound effects, pictures can be used in learning process for people in rural areas, also as interactive radios and other performance. This will motivate the locals to learn because it’s new to them and then i believe that some locals tend to understand pictures or graphics rather than reading them that way they understand better. Use of modern teaching tools: in rural areas they still have an old way of teaching their students; some don’t even have notebooks, or other writing materials. Through ICT, students can learn how to manage their files on computers rather than writing notes in their notebooks, also teachers have PowerPoint to present to the class by that they can just write short notes on what the teacher is talking about. In order to improve the school from my own point of view it needs these requirements for students to have a basic idea of ICT is about. 1. Provision of hardware resources for internet connectivity such as WAN, LAN, MAN. 2. Software packages for learning or academic related CDs which they can install in their computers to improve self learning. 3. Television for the nursery school students because children in nursery school learn faster with images rather than using books, and Projectors for the primary and secondary students. 4. A well functional and equipped computer that contains at least 15 computers. 5. Power supply via solar energy, because electricity isn’t that reliable and effective in rural areas, and besides this implementation is based in fufore which is always sunny every day. So solar would be a good source of electricity. These implementations can be done with the help of private organisations and even the government, we all know nothing is free; these organisations can get profit out of this successful implementation and project. They will keep implementing ICT and improving other schools in this area. Since i noted that not all teachers have enough computer skills to handle the students learning or to control these equipments, the organisations also have to supply the schools with well trained teachers/experts to show them how to take care of things just for some time. This is an expensive and vital project due to many resources that are needed, power supply because without power supply these resources are just going to end up being there without no one using it and also this is the future of our children to enlightened them and making them have a knowledge of IT, making them have the same and equal education the urban schools are having so they won’t feel left out. After these resources have been implemented and are already in use, in observation we are going to experience and expect these changes in the schools: †¢ The students should have the ability to think as fast and be smart like the students in urban schools and also their results will likely match up. †¢ An increase in the students that will enrol in schools because most students in rural areas don’t really care about education, some are drop outs and with a new system it will motivate them to also learn like their friends. †¢ Will be able to compete in national competitions with other schools. †¢ Know how to use these ICT services provided to them and also apply them when necessary Conclusion From all observations we can see how value education is and rural education cannot be compared to the urban because they have more experience in ICT than the locals have. ICT in class rooms has a lot of advantages and benefits to our daily life now, makes students acquire skills, skills that will take them to the next level, skills that will improve their way of thinking and will also change their lives because after school they can go to these urban areas and get a good job instead of staying in their area and doing the basic occupation such as farming. Technology is part of our world now and its used in our daily activities, with the aid ICT in class rooms they will have access to distance learning which will enhance their learning skills and ability, not only within the class room but globally or worldwide. In order for these students to be equal with students from other developed schools, they need to be given a chance; they need to be given the opportunities that are being given to the more fortunate schools/students. Nigerian Government, private organisations and private sources have to come together to make this possible for our generation and also to help the nation. References Ayaga, T. (2009, November 19). Fufore Area Council As Adamawa’s Development Pivot. Retrieved July 27, 2010, from all Africa. com: http://allafrica. com/stories/200911190399. html ICT in Education/The Promise of ICTs in Education. (2007, June 20). Retrieved July 27, 2010, from WIKIBOOKS: http://en. wikibooks. org/wiki/ICT_in_Education/The_Promise_of_ICTs_in_Education Moulton, J. (2001, January). Improving education in rural areas: Guidance for rural development specialists. Retrieved July 28, 2010, from http://www. tanzaniagateway. org/docs/Improving_education_in_rural_areas_guidance_for_rural_develo pment. pdf Sime, D. D. , & Mark, G. (2005). Student teachers’ firt reflections on ICT and Classroom Learning: implications for initail Teacher Education. Retrieved July 27, 2010, from https://dspace. stir. ac. uk/dspace/bitstream/1893/135/1/priestley-jcal-2005. pdf Tinio, V. L. (2002). ICT in Education. Retrieved July 26, 2010, from http://www. apdip. net/publications/iespprimers/eprimer-edu. pdf Ukpe, E. (2010, July 7). ICT in Education(Himself).

Letting fear fuel you taking risks for great rewards

Letting fear fuel you taking risks for great rewards Terry Barclay, CEO of Inforum–one of the leading professional women’s associations in the country, shares some deceivingly simple advice about taking risks. If you’re dissatisfied with your position and your place, there’s no sense in letting a fear of failure stop you from pursuing new opportunities. [Source: Daily Fuel]

Writing Motivation How to Persevere in Writing When You Want to Give Up

Writing Motivation How to Persevere in Writing When You Want to Give Up Writing Motivation: How to Persevere in Writing When You Feel Like Giving Up Writing motivation is fickle. It comes and goes but the feeling of wanting to give up might linger even longer.So how do you persevere in writing if you feel like giving up?Contrary to popular belief, writers and authors dont just want to write all day every day. Maybe the very rare person does, but thats not the normAnd so writers must learn to reach beyond themselves and understand how to stay motivated to write and persevere until they finish writing a book, especially if you want to self-publish a book.Heres how to keep your writing motivation high:Learn how perseverance in writing worksForming a writing habitGather the right writing toolsIncrease writing motivation through dedicationKeep your writing datesKeep the document visibleDo writing sprintsConnect with other authorsBe kind to yourselfNOTE: If you want a system as well as an accountability resource to keep up your writing motivation, check out our VIP Self-Publishing Program where we do just that (with 1-on-1 coaching) an d much more. Learn more about it hereHow Perseverance Works, Even in WritingI’m going to start with showing you an image of my nine-year-old’s perseverance that can be applied to anyone.Every week she climbs a 16 ft rope at her gymnastics class. She decided that she was going to make it to the bell about 2 months ago and she has steadily climbed further up the rope each week.Her hands slide up the rope with precision, her knees are out like a butterfly and she uses her whole body to climb up the rope. Every week I shoot a Facebook live video of her.And every week the time it takes her to climb the rope decreases.Preserving in writing is a lot like my 9-year-olds determination to squirm her way up the rope.It is climbing, hand over hand, using all the resources you have to keep your eye on the finished target. In my daughters case, it is the bell at the top of the gymnastics rope. In my case, it is finishing my second book this year. When my family and friends ask me ab out my first book, how much time it took, and what keeps me going, I shrug and say, â€Å"I started working on it consistently in November.† I went from idea to self-published in 6 months. Of course, that was with intentional, uninterrupted writing times and the determination to keep going even when it was hard.You can write a book too. You just have to make the most of every second and continue on your journey, even when it is hard.How to Form a Writing Habit to Maintain Writing MotivationIt is not always easy to consistently write. In fact, there are days when it is downright HARD, but we all have the same 86,400 seconds in every single day.How we choose to use our time is one of the things that sets apart those who persevere in writing against those that don’t.  And forming a writing routine and habit is the best way to make that happen. I dont have a lot of time for writing during the day- so I have to create time. The absolute best time for me is to wake before the sun and spend the first two hours of my day writing and creating. I do find small chunks of time during a break at school to pull up the google doc app on my phone and write a few words. However, as you can see by Chandler’s video about burnout, it is super important to create hard and fast boundaries about your life and your writing routine, so that you don’t burnout and you’re able to continue writing.Gather the Writing Tools to Help Writing MotivationSometimes those boundaries include using the right tools for writing, which will also help you persevere and keep you motivated to keep going. The right tool or writing software is generally not your phone.That’s not to say that you can’t have your phone as an occasional tool; however, it is equally as important to understand that if you pull your computer out and go to your dedicated writing space, you will likely accomplish a lot more. There are different people and people who do things in di fferent ways. In the writing community, we call them plotters and pansters, or discovery writers. The plotters plan every single detail out and they are then able to compile their narratives. The pansters go with the flow and get things moving by simply putting one word in front of the other. Here are some of the best tools for writing:A word processing program (like Microsoft Word or Google Docs)A journalA blank piece of paperA notebookA pen/pencilA keyboardKeep in mind that the word processor you use can make a huge difference in writing motivation.For example, using something like Scrivener to track your word count and goal line can keep you pushing to reach the end.Check out our Scrivener Tutorial below if youre curious to learn more. Keep Writing Motivation Through DeterminationWhen I am most likely to want to throw in the towel, I usually get some inspiration from someone that I’ve allowed to read my work to help me keep going. If that’s not possible, I reach out to the #writingcommunity on Twitter and someone there will give me some sage advice- like go for a walk. So many writers dream of having the ability to work from home, never get dressed if they don’t have to, and being an authorpreneur. However, it takes a lot of perseverance to get there.It takes the dedication of finding the one time in your day to keep an appointment with the most important VIP in your life: yourself.How to Maintain Writing Motivation Even When it Gets ToughMy writing coach, R.E. Vance, told me that the worst thing I can do is not to look at my writing for a few days. He said that when you aren’t engaged with it, it takes longer to move to the creation part because you have to re-read, figure out where you are, and you lose momentum.So follow these steps for persevering in your writing journey every day.#1 Keep a Writing Date With YourselfYou are a very important person in this blank page to published process. So, find a time that works for you, w hether that is early in the morning or after your family is in bed for the night, and dedicate five, ten, twenty-five minutes, or an hour to working on your book.â€Å"But I am tired.†Guess what? You’re making the most of those 86,400 seconds in a day by finding a few minutes to commit to writing. Personally, I am a morning writer. I know that I am a lot less likely to be interrupted in the morning than at any other time.#2 Keep the Document Open and VisibleWhen you open your work in progress document, you’re setting yourself up for success.You know that you want to add more words to the page and you can do this by simply putting one word down and following it with the next.You can edit bad writing, but you can’t edit a blank page.Thats why keeping the doc open, no matter what writing software you use, can help keep it top of mind. Think of it like keeping a sticky note out reminding you.Whenever you log on to your computer, youll have a reminder to writ e right in front of you.#3 Do Writing SprintsFor those of you who dont know, writing sprints are when you set a timer and simply write as much as you can during that time. You dont go back and read, you dont edit, you just write and keep writing until the time is up.Set a timer for a few minutes. It can be one minute, it can be two minutes, or it can twenty minutes.You get to decide how many minutes you want for a sprint and then during that time period, you simply write.You write as many words as you can in that sprint and perhaps it will inspire you to do another sprint.If you want to have more accountability do this, hop on Twitter and search the hashtag #writingsprints to find people who are currently looking for sprinting buddies.This can help you stick with it and then be accountable for it at the same time, since many post their word counts after (usually followed by more sprints).#4 Connect With Other AuthorsSometimes we need a little motivation to keep us going. Most othe r authors are more than willing to help you when you’re feeling down.Reach out to the author communities on Facebook, Twitter, and Instagram. They often have advice for you, whether it is on their blogs or through direct messages.If youre not sure where to go to find other writers, here are some hashtags you can use to search and find people writing in your genre!PlatformHashtagsTwitter- #amwriting - #writerslife - #authorlife - #aspiringauthor - #writerproblems - #[yourgenre]writerInstagram- #amwriting (as in, "I am writing") - #writerslife - #fantasywriter, #scifiwriter, #contemporarywriter, etc. - #writerprobs, #writerproblems - #writersofig, #writersofinstagram, #writersofinstaFacebook- #amwriting (as in, "I am writing") - #writerslife - #fantasywriter, #scifiwriter, #contemporarywriter, etc. - #writerprobs, #writerproblems#5 Be Kind to YourselfThe research from writer Joseph Epstein says that more than 81% of Americans believe that they have a book in them, but very few will put n the work to do it.You, however, are doing it and this deserves recognition.Often times we get down on ourselves, but in these times, you need to remember to speak to yourself like you would a friend. When I talk to a friend about my writing, they give me kudos and credit for the things I am doing. You should speak to yourself as you would speak to a friend. Writing Motivation from other AuthorsAny author will tell you that there will be days that you simply do not want to write, but many have tricks to help overcome the writing void.Here are a few of my favorite blog posts on finding the perseverance in your writing routine:7 Common Writing Mistakes that Will Stop You Finishing Your BookHow to Write Every Day (and why you should)9 Steps to Set Writing Goals and Commit to Your Book Writing PlanJust Write Every Day Of Your Life How to develop a daily writing habit, and why you shouldMake Time for Writing: Create a Writing Schedule That Works for YouRemember that there will always be times that you lose writing motivation and struggle to produce excellent content, but that doesn’t mean you shouldn’t write.Even the best writers struggle. They keep moving forward, by putting one word in front of the other and finding writing motivation that works for them, and you can too.Persevere in Writing TODAYStep 1:Set aside some of those 86,400 seconds in your day today and take time to write. It can be for 60 seconds or 60 minutes, but by putting engaging with your writing today, you are making the choice to persevere.Step 2:Sign up for your FREE training. Oftentimes, it helps to hear just how easy and manageable this process can be.

Turkeys admission to EU Essay Example

Turkeys admission to EU Essay Example Turkeys admission to EU Essay Turkeys admission to EU Essay Essay Topic: Admission The main question to consider is whether Turkeys admission to the EIJ would be economically advantageous for the Union. I will start by giving you some information about the background of this debate, which is going on for quite some time now. Turkeys application to accede to the European Union was already made in 1987. But by doing this, Turkey was not yet an official candidate. It was officially recognized as a candidate for full membership in 1999. The real negotiations about this subject were tarted in 2005, and until this very own moment, the European countries have still not decided whether taking Turkey in would be the right thing to do or not. 1. + A first advantage of Turkeys membership would be the fact that it would open up a new and strong market for the European products. Turkey has a very large population, so a smoother trade with them would give some economic advantages to the other European states. And with smoother, I mean the fact that, due to its membership, there would be less troubles and paperwork at the Turkish borders. The first and also most important reason why Europe shouldnt let turkey enter the union, is the fact that the country is Just too poor: there are thousands of poor farmers, and they have to deal with very low living standards. Some areas are serious underdeveloped, and the country has still huge debts it has to pay off. When it becomes part of Europe, the other states will have to help their new companion to pay off his debts and make sure that the living standards will rise. 2. It would also create great opportunities for business: Turkey has a population of lmost 80 million people, and it has the right technical institutions. So when the country would be guided in a decent way, it would be able to create a qualified and expanding economy. And when I say guided in a decent way, I mean not like nowadays, because theres still a lot of cheating and corruption going on in the top ranks of the government. Those are not the only problems; as I said before, Turkey has immense economic problems: it has to deal with high inflation rates, public debts and a very high unemployment-rate. These factors caused the very weak economic structure of the ountry. Turkey has a rapidly growing population; in their culture, its a tradition to raise lots of kids. But this growing population would cause a lot of financial issues, and also the European instututions would face problems while dealing with this large population. The agricultural area from Europe would also grow, Just like the agricultural work force (like the amount of farmers), because in Turkey, a lot of people still make their living out of agriculture. The country, unlike the most other European countries, also contains a lot of precious natural resources. Another disadvantage is the fact that Turkish farmers still use a lot of products that are harmful for the environment, and by doing that, it causes major pollution. Lots of these products are even forbidden in the ELI. So in order to stop these bad habits, the union would have to invest a lot of money in the development of new farming methods. 4. Turkey is also situated in a turbulent area. It lies between Transcaucasia, Central Asia and the Balkans; this areas are very unstable because of poverty, economic underdevelopment and Islamic fundamentalism. By getting accepted to the Union, Turkey could play a key role in this situation: It would be an example to these areas that an Islamic country can also be a prosperous and modernized democracy. Turkish accession to the Union would force the European States to open up their borders. It is not proved, it is feared that the European countries would be forced to allow a flood of immigrant in their country. For this people, Europe is the paradise, and when Turkey would be a member of the Union, it wouldnt be that hard to cross the borders. Conclusion Out of these elements, I can conclude that Turkey, once accepted to the ELI, would ecome rather a beneficiary than a contributor. Money would be drained out of the Union to solve Turkeys problems, and the European investments would not be equal to the benefits they would get in return. Nowadays, now Europe weakened by the economic crisis, it is absolutely not the right moment to take in a country that needs lot of financial support in order to compete with the other states on European level. In my opinion, Turkeys admission will not be economically advantageous right now. Maybe once, but not in this situation.

Critical Response paper Essay Example | Topics and Well Written Essays - 750 words

Critical Response paper - Essay Example The Japanese supported limited travels by Koreans, and this explains their suppressive rule that locked Koreans from the rest of the world. Increased travel meant more Koreans were intermingling with the outside world thus social changes would occur. The era also brings about social disparity in the Korean society as the elites considered themselves superior. Presence of westerners and elites meant to devalue Korean tradition and social values. On the contrary, the Koreans are seen to be opposing Japanese and Western assimilation, a factor that contributes mainly to societys isolation from the rest of the world. Shin and Robinson (53) describes the role that broadcasting media played in suppressing Korean culture and history. The authors focus on the manner in which Japanese used radio to bring changes to Korean culture. The 1924-1945 also marks the beginning of Korean freedom in radio broadcasting. Koreans can be seen to be transforming from the imposed Japanese radio programs characterized by censorship to the broadcasting freedom by the end of 1945. The authors bring to attention the role that radio played in spreading Japanese Propaganda and cultural ideologies. The Korean situation presents the theme of radio colonization and its effects on culture and tradition. However, the era also marked radio broadcasting policy change for the Koreans where the Japanese became a bit lenient on radio broadcasting censorship. However, the freedom to Korea’s broadcasting corporations revived the society’s culture. The era, thus, marked the revival of traditional music, drama and arts an d also assimilation to modern music. Korean radios were, therefore, means of subverting the predominant Japanese culture. The revival of Korean history and culture shows how radio colonization can suppress traditional norms, culture, and behavior. The events of early 1930s in Korea brought about themes

Final Essay Example | Topics and Well Written Essays - 1500 words - 6

Final - Essay Example This report will examine how the ministry collected information, the major events that occurred in the ministry, the plans that the ministry has to improve its performance, the challenges that the ministry faced, and recommendations as to how these challenges can be mitigated. The goal of my ministry is to spread useful information to every part of our empire within the shortest time possible. As the minister I aim to facilitate the smooth running of this ministry. I will unite my team and motivate them to work towards achieving this goal. I believe information is vital to the economic growth of our empire. The ministry was involved in collecting information in various fields. I led my team to collect information and analyze it. The collected information, after analysis, was sent to the concerned Parties for necessary action to be expedited. We, as a ministry, ensured that all the necessary information including the texts were handwritten and published in the sense of being made public and distributed in relative numbers. We saw that it was essential for your Excellency to be acquainted with the fact that it is our gratification that all limitations which were formerly advanced in official pronouncements regarding the Christians should be known by all, and this was our mandate as a ministry (Rosenwein 313). We worked hand in hand with other stakeholders including other ministries like the ministry of finance, the ministry of security, and the ministry of the police to collect intelligence information from all over the empire. Our spying team collected information from those people who were spreading propaganda against the leadership in our empire, and those who were spreading negative rumors were punished according to the laws of the land, your Excellency. I ensured that all your speeches were well written and published. All your directives were forwarded by my team to the various departments for necessary actions by various bodies. The

Roman Civilization Essay Example | Topics and Well Written Essays - 1250 words

Roman Civilization - Essay Example During the rule of Augustus, Rome experienced prosperity and peace and it is regarded as the golden age. Rome had an autocratic form of government and Augustus ruled Rome for around 40 years. Rome had a civilization which has set an example for other countries. The civic life, religious principles, culture and norms, economic ties everything was worth praising. The Rome had a superior infrastructure and the building and transportation was of high quality. Roman Empire was the largest in the world history and covered much of the world’s regions from Europe and Africa to Middle East. Even the population of the Empire was largest and was around 60 million inhabitants. The military and army of Rome was superior and many battles have been won by them. Roman had laws which were based on morality and justice. Rome had multi -cultural society and believed in shared identity. For the very same reasons, Roman civilization has had a great impact on the modern world. Impact on Law and Political System The major influence of Roman civilization on modern world was the Roman law. The Roman law distinguished between public law and private law which we can see in the modern law constitution. This is the basis of Western law and is known as civil law. Also the private international law is also influenced by the Roman law. In Roman civilization, they practiced jury trials, same as today’s’ practice. The Roman can also be credited with many defense techniques practiced by the modern people. The concept of â€Å"innocent until proven guilty â€Å"which is the basic rule of American Judiciary system came from ancient Rome law. The written law to protect the human rights and freedom was also a system followed by Roman people. The law regarding taxation is also taken from Roman civilization. According to Roman law, people were to be treated equal and fairly. Their laws were based on common sense and practicality. Most of the legal system in the world is following Roman practic e of law. Roman has also influenced the way in which the political system works today. The voting system which we followed today is the legacy of Roman people. Even they had lower and upper class senate like we do. They had legislative bodies and senate just like modern political system. The Impact on Language The language of Roman civilization was Latin and they depended little on order of words. The Roman alphabets were formed with Greek alphabet as a basis. The Roman people mostly studied literature that was in Greek. As the Roman Empire grew, so did their language spread to different parts of the world,With some time the classic Latin took a form of Vulgar Latin in some parts of the world which gave birth to different Romance language. So it can de definitely said that Indo European languages evolved from Latin, which is the language of ancient Roman civilization. Later, Latin language gain prominence in Western empire and became the foundation of French, Italian, Portuguese, Sp anish and Romanian languages. Even though, they all started as bad Latin as time passed by these established themselves as different languages. Latin language also had influenced many words used in other different countries. For Example, English has many Latin words although it does not follow Latin syntax- grammar. Since Latin was the language of Roman Catholic Church it influenced even the non –romance languages. The Impact on Infrastructure The Roman civilization

Islamic history Essay Example | Topics and Well Written Essays - 750 words

Islamic history - Essay Example However, the study will be guided by such questions as where did Islam start and who were the first people to adhere to it? What are the main ideologies that define Islam and how has they evolved over time? When did Islam start and what historical significance has the ideology had over the course of its evolution to the modern day Islam? Islam started in the seventh century (C.E) as instituted by Prophet Mohammed and it took over the Arabic region, which was characteristically defined by polytheism. It is adherent to monotheism and as such the ideology stipulates that there is no other God to be worshiped but Allah. It therefore transformed greatly the religious systems of the traditional nomadic life that was characteristic of the Arabs from the extremes of worshiping many Gods as well as paganism to the faith in Allah. Prophet Mohammed was born in late sixth century and in the early seventh century; he is believed to have had an encounter with an angle of God where he became the pr ophet (apostle) of God (Nawwab, Speers and Hoye, para 1-5). Through divine revelations, Mohamed is said to have written the Quran as it is adhered to in Islam. Therefore, among other great ideologies that define Islam, Quran as it was written by the last prophet of Allah (Mohammed) is complete, infallible, perfect and eternal and thus holds eminently against any influence or modification. In religious matters, the tenets presented in Quran held and continuously holds to define Islam. Islam ascribes to various ideologies which include that God is transcendent and omnipotent, that there are angles, that Quran are words of God’s revelation through his prophets as well as there is the last day that awaits all and in which God’s judgment to mankind will be pronounced. Moreover, the Islam believes that God is all knowing and as such, he is omniscient (â€Å"The History of Islam† 1-3). Despite the great transformation that characterized the inception of Islam, as a rel igion in the Arabian countries in matters of polytheism believes, Islam held to the supremacy of Allah as god who was more impressive than the rest. Besides being the creator, Allah was and is believed to be the provider as well as the determiner to human destiny in eternity (â€Å"History of Islam† para 3). Besides, the Muslims have dispersed everywhere to occupy all the parts of the globe where Islam has been introduced. Little is seen to have changed in terms of believe systems and ideologies as they were instituted and depicted in Quran. The modern day Islam upholds five basic rules, which are prayer, fasting, faith, almsgiving as well as pilgrimage at Ka’bah (â€Å"History of Islam† 5). The evolution in Islam has been more in matters of spread and global acceptance as unlike in matters of systems of believes. Besides much of what is practiced in the modern day in Islamic circles is purely as it was practiced traditionally as instructed by Prophet Mohammed i n Quran (Nasr, vii-xix). In spite of the little evolutionally changes that has been shown in ideological aspects of Islam, misinterpretation and misrepresentation of the ideologies has led to wrong perception of the culture. It is increasingly being associated with acts of terror due to few of its teachings on Jihad and such political activism which has in the past led to political as well as religious conflicts in different parts of the globe

Give me at least 3 question to discussion after your reading. then Research Paper

Give me at least 3 question to discussion after your reading. then answer the following questions - Research Paper Example It is of much importance that organizations venture the global markets fast but in a realistic manner. When seeking employment, such will be the issues to consider on how best you can help the organization achieve and maintain a global profile. It is evident that organizations need global managers. Do you think that it is the sole responsibility of managers to achieve the objective, or leaders have a role to play in achieving the objective? Can the role of managers and leaders be quantified to establish which one has the greatest significance? What would be your role as a manager, leader, or both, in realizing the objective of global recognition? Kotter convincingly argue that management and leadership roles are complementary, despite them being different. The major difference between the two is that, while managers promote stability, leaders drive change derived from the complex issues that managers solve. The difference is enough to explain that both cannot work independently. In the contemporary world, technological advancements are attributable to the changes in how organizations are run. In the past decade, the internet did not have a significant role in organizations. In addition, smartphones have increasingly been a part of the accessibility of information with the help of the internet. The organizational culture is constantly changing to accommodate the technological advancements and maintain a competitive advantage. In my opinion, I have strong leadership skills, bearing in mind the distinctive characteristics of managers and leaders. Leadership skills are not innate; they are acquired. The working environment shapes individuals to become leaders. On the contrary, management skills are influenced by personal traits. It is evident that leaders focus on the vision and adjust their skills in a manner that is suitable for the team and the organization as a whole. On the other hand, managers set the vision, but it may not be achieved

Islamic history Essay Example | Topics and Well Written Essays - 750 words

Islamic history - Essay Example However, the study will be guided by such questions as where did Islam start and who were the first people to adhere to it? What are the main ideologies that define Islam and how has they evolved over time? When did Islam start and what historical significance has the ideology had over the course of its evolution to the modern day Islam? Islam started in the seventh century (C.E) as instituted by Prophet Mohammed and it took over the Arabic region, which was characteristically defined by polytheism. It is adherent to monotheism and as such the ideology stipulates that there is no other God to be worshiped but Allah. It therefore transformed greatly the religious systems of the traditional nomadic life that was characteristic of the Arabs from the extremes of worshiping many Gods as well as paganism to the faith in Allah. Prophet Mohammed was born in late sixth century and in the early seventh century; he is believed to have had an encounter with an angle of God where he became the pr ophet (apostle) of God (Nawwab, Speers and Hoye, para 1-5). Through divine revelations, Mohamed is said to have written the Quran as it is adhered to in Islam. Therefore, among other great ideologies that define Islam, Quran as it was written by the last prophet of Allah (Mohammed) is complete, infallible, perfect and eternal and thus holds eminently against any influence or modification. In religious matters, the tenets presented in Quran held and continuously holds to define Islam. Islam ascribes to various ideologies which include that God is transcendent and omnipotent, that there are angles, that Quran are words of God’s revelation through his prophets as well as there is the last day that awaits all and in which God’s judgment to mankind will be pronounced. Moreover, the Islam believes that God is all knowing and as such, he is omniscient (â€Å"The History of Islam† 1-3). Despite the great transformation that characterized the inception of Islam, as a rel igion in the Arabian countries in matters of polytheism believes, Islam held to the supremacy of Allah as god who was more impressive than the rest. Besides being the creator, Allah was and is believed to be the provider as well as the determiner to human destiny in eternity (â€Å"History of Islam† para 3). Besides, the Muslims have dispersed everywhere to occupy all the parts of the globe where Islam has been introduced. Little is seen to have changed in terms of believe systems and ideologies as they were instituted and depicted in Quran. The modern day Islam upholds five basic rules, which are prayer, fasting, faith, almsgiving as well as pilgrimage at Ka’bah (â€Å"History of Islam† 5). The evolution in Islam has been more in matters of spread and global acceptance as unlike in matters of systems of believes. Besides much of what is practiced in the modern day in Islamic circles is purely as it was practiced traditionally as instructed by Prophet Mohammed i n Quran (Nasr, vii-xix). In spite of the little evolutionally changes that has been shown in ideological aspects of Islam, misinterpretation and misrepresentation of the ideologies has led to wrong perception of the culture. It is increasingly being associated with acts of terror due to few of its teachings on Jihad and such political activism which has in the past led to political as well as religious conflicts in different parts of the globe

Fudations of busesiness computing Essay Example | Topics and Well Written Essays - 3750 words

Fudations of busesiness computing - Essay Example I have read the CQU policy on plagiarism and understand its implication. I can produce a hard copy of this assignment within 24 hours if requested." A knowledge worker is someone who works for a living at the jobs of producing or utilizing knowledge. Today we are able to define knowledge workers as contributors in the knowledge economy (Jonathan, 2005). The knowledge economy proposes a financial situation where information and its management are the product and the activity. In the context of todays business world, without a knowledge worker, an immense deal of the business world would come to a standstill. Knowledge workers are occasionally known as information workers, and some times people argue that information workers carry out additional tedious responsibilities than knowledge workers. Knowledge Workers are capable to carry out several activities that are ambiguous in their gain to an outsider, however are really important to the overall success of a company and business. They have the capacity to make use of the most excellent sources to achieve the information they required, which are together correct and modern. After t hat, with the data readily available they excel at pulling out the main information, understanding it, and then manipulating it to offer the organization and its business the maximum benefit possible (Jonathan, 2005). For instance, a knowledge worker can be somebody who works at some of the jobs of acquiring, programming, analyzing, organizing, storing, distributing, marketing, searching, planning, or else contributing to the makeover and business of information and those who effort at utilizing the knowledge so produced. In this question I will discuss the difference among the `information technology and `information system. Information system occasionally refers to an organization of persons, data records and activities that process the information and data in an association, and it comprises the

They’re all wasted! Essay Example for Free

They’re all wasted! Essay â€Å"They’re all wasted! † proclaims The Who’s Roger Daltrey in 1971’s â€Å"Baba O’Riley,† a song widely and mistakenly believed to be titled â€Å"Teenage Wasteland† because of the refrain. Putting an emphasis on â€Å"all,† this is a sweeping indictment: the youth are all wasted, not just one group or in one way, but everywhere and in every faculty. Every potentialfor rebellion, discipline, pleasure, beliefhas been squandered. But The Who were far from the first to imagine this modern wasteland. T. S. Eliot’s poem, â€Å"The Wasteland,† provides a wide-ranging critique of modernity, while also modeling the aesthetics of the new epoch, that makes statements like The Who’s intelligible while building on established literary and social conventions. The historical context for Eliot’s poem can be divided into three major components. First, there is the literary tradition writ large, the collected textual productions of the world over the last several millennia. â€Å"The Wasteland† makes reference to the Bible (20-3), Buddhism (173), Dante (62-5), Shakespeare (172), Greek tragedy (218), and many more sources: the Norton Anthology’s cup runneth over with footnotes. Second, there is English literature. It is more likely that Eliot’s peers would measure him against the immediate backdrop of national history, not least because education in excellence in English literature is also education of the excellence of English literature. Thus Eliot must be able to demonstrate knowledge of Shakespeare and Marvell at the minimum, but also make an original contribution to the English literary tradition coming out of the nineteenth century. As in â€Å"The Love Song of J. Alfred Prufrock† Eliot addresses nineteenth century British Romanticism with modern inversions of the celebration of unadulterated nature. In the opening paragraph we have a modernized parallel of Wordsworth’s â€Å"A Beauteous Evening, Calm and Free†: Summer surprised us, coming over the Starnbergersee With a shower of rain; we stopped in the colonnade, And went on in sunlight, into the Hofgarten, And drank coffee, and talked for an hour. (8-11) The natural world is pleasing and comforting to humanity in this miniature. The surprise of rain does not seem to dampen the spirits of the characters but rather, through the stop in the colonnade, causes them to pause and so appreciate the reappearance of the sunlight. The construction â€Å"Summer surprised us† gives the natural world and its seasons a kind of playful agency, as in the Romantic tradition. However, we cannot think of Eliot as remaining within the Romantic tradition despite his utilization of it as a literary option. The third vital context is the recently concluded World War I. Hence the agency of the natural world, insomuch as Eliot images such agency for literary purposes, is as ambivalent as human nature. The opening lines, also drawing on literary precedent in Chaucer’s â€Å"Canterbury Tales,† depict a less loving nature. April is the cruellest month, breeding Lilacs out of the dead land, mixing Memory and desire, stirring Dull roots with spring rain. (1-4) The April showers that bring May flowers, to paraphrase Chaucer, bring a conflation of life and death instead of pilgrims. April is personified, as in Romanticism, but here it is so that it can be labelled cruel. Life is not an abstractly generative force: since at least Sidney’s â€Å"Astrophel and Stella† and Shakespeare’s â€Å"Sonnets,† English literature has had a rich tradition of sexual metaphorics, using phrases like â€Å"Dull roots† for phallic impotence and â€Å"spring rain† for ejaculatory procreation. But Eliot cannot simply celebrate this cycle of rebirth in the shadow of the muddy graves of World War I. The â€Å"mixing / memory and desire† recasts the common literary relationship between sex and death in a perverse light, since â€Å"memory† transgresses the partition between the living and the dead, the present and the past. Memory exhumes what is past, does not allow it to die and rest in peace. This corpse is now also the object of â€Å"desire. † The cycle of death and rebirth has been stalled in modernity and in the vision of â€Å"The Waste Land. † Eliot’s poem both represents and partakes of this modern problem; in fact, the necessity of participating in the forces of social infertility to represent it might be one of the most distinctively modern aspects that Eliot represents here. The broad scope of historical literature that he can draw on is the result of the British empire contacting and importing cultural products from around the globe. His knowledge of languages and availability of translations when necessary further speak to world literature as a thoroughly modern phenomenon. The need to reject or critique prior traditions is also part of the modern awareness of the dialectical nature of history. Of course, this also marks (ironically) a point of continuity with Victorians like Baudelaire (67). The fragmented form of â€Å"The Waste Land† is part of this modern rejection of tradition, but to depict this fragmentation Eliot must also gather together multiple traditions. They are juxtaposed with each other but without a master narrative to organize them. To further drive the point home Eliot also uses non-standard grammar or spelling, or seemingly nonsense words and sounds: â€Å"O O O O O that Shakespeherian Rag† (128). This ambiguity then contrasts with the grim and undecorated conversation circling, like Hemingway’s â€Å"Hills Like White Elephants,† around an abortion: â€Å"I can’t help it, she said, pulling a long face, / It’s them pills I took, to bring it off, she said† (158-60). Stylistic innovation and rejection of stifling â€Å"rules† of art allow Eliot to create a radically new expression of the human experience, but in doing so he simultaneously duplicates the rootlessness and anomie he is seeking to overcome. â€Å"The Waste Land† articulates combatting notions of history, progress, and form that do not reach any conclusive resolution in the poem or in its subsequent readings. With the aid of hindsight the critic can understand Eliot’s growing religious conservatism in subsequent works like â€Å"Journey of the Magi. † By trying to include every literary and theological mode, he winds up putting them all at a discount; even if one’s chosen credo is somewhat arbitrary it at least allows entrance into the myth of rebirth. The forces in tension in â€Å"The Waste Land† chart two continuing political alignments. The will or willingness to subscribe to any belief is most darkly visible in the rise of the Third Reich; the willingness to subscribe to none is most visible in our inability to decisively commit to the prevention of subsequent atrocities. Eliot’s poem provides a space for considering these questions without prejudicing the question through contemporary political affiliations. The political question can be momentarily set aside if we imagine, for the time being, that this is merely art for art’s sake. Works Cited Eliot, T. S. â€Å"The Wasteland. † The Norton Anthology of English Literature. Ed. M. H. Abrams and Stephen Greenblatt. New York: W. W. Norton and Co. , 2000. 236

E-business Literature Review

E-business Literature Review Recent advances in the technology have created a surge in â€Å"technology-based self service† (Dabhokar et al. 2003). Such developments are changing the way that service firms and consumers interact and are raising a host of research and practice issues relating to the delivery of e-service. Further, Information technology (IT) made a tremendous impact on the business world. Business processes and operations that used to take days or weeks can now be done in a matter of seconds with the help of IT. This makes individuals and customers to be better served than in the past (Rodgers et al. 2002). Different people have different understanding for the purpose as in order to have a common uniform understanding author will like to define the terminology of e-business, e-service and e-commerce, the following section will discuss about definition, distinction and the differences between these three in order to have a better understanding. E-BUSINESS E-business probably began with electronic data interchange in the 1960s (Zwass, 1996; Wigang, 1997). However, it was only in the 1990s, primarily via the internet, that e-business has emerged as a core feature of many organisations (Melao, 2009). E-business has become an inescapable fact of life, nearly as essential to commerce as the telephone (Waters, 2000). With the technological advancement e-business has a huge impact on day to day operation of the businesses. Furthermore, e-business expands the connectivity of the organization to include its suppliers, employees, and the business partners. E-business is the next wave in the technological revolution created by the Internet (Biggs, 2000). E-business is defined as ‘The use of electronic networks for business (usually with web technology’ by Deloitte and Touchà © Consulting Group further IBM defined e-business as the transformation of key business through the use of Internet technologies (Chaffey and Smith, 2008). According to Turban et al. (2006), E-business refers to a broader definition of e-commerce, not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, and conducting electronic transactions within an organisation. E-business provides a global platform where individuals and organizations interact, communicate, collaborate and obtain information. Further, Currie and Parikh, (2006) stated that e-business web based systems increasingly represent a competitive advantage for companies and have undergone great organizational changes. Businesses online provide an information-rich environment by which competitors can identify, match and impro ve product innovation (singh, 2002)B2C E-business is growing at an explosive rate. As a means of growing existing market share, entering new markets, forging alliances with business partners and taking the all important customer relationship to a new and unprecedented level, e-business is an unparalleled tool (Deise et al.2000).E-business is revolutionizing the way business is conducted. Similarly it does more than e-commerce as it interconnects the whole and extended organization thus allowing for improved communication among suppliers, employees and customers. In addition to this e-business allows for the extended organization to be connected which means that all the employees, customers or clients, suppliers, and other stakeholders, regardless of the geographic region are interconnected ( Rodgers et al. 2002) . It involves attracting and retaining the right customers and business partners and it includes digital communication, e-commerce, online research and it is used by every business discipline (Strauss and Frost, 2 001, p: 6). E-business allows service providers to interact with their suppliers and customers as this improved relationship causes and potentially could lead to loyalty and then results in increased profits and competitive advantage for the firm (Follit, 2000). E-COMMERCE The immense popularity of the internet in recent years has been fuelled largely by the prospect of performing business online. With the rapid global growth in electronic commerce, businesses are attempting to gain a competitive advantage by using e-commerce to interact with customers (Lee and Lin, 2005). E-commerce refers primarily to the buying and selling activities over the Internet, which includes transactions such as placing orders, making payments, and tracking delivery of orders on the Internet (Rodgers, 2002). The e-commerce is defined as buying and selling of product service or information through computer networks mainly the internet (Wen et al., 2001) and people immediately think of consumer retail purchases from companies such as Amazon (Chaffey et al, 2006). However, e-commerce refers to both financial and informational electronically mediated transactions between an organization and any third party it deals with (Chaffey, 2006). Further, Singh (2001) supported the defin ition by referring e-commerce to an online service offered to customer to support their shopping experience over the internet. E-commerce is exponentially increasing the availability of information, giving customers access to more knowledge, of better quality and faster than before. Technological advancement led an explosive development in electronic commerce, the causes of that are the internet end the World Wide Web (WWW), which are making electronic commerce much more accessible. Internet e-commerce includes electronic trading of physical goods and of intangibles such as information. This encompasses all the trading steps such as online marketing, ordering, payment and support for delivery (Trimmers, 2000.p.4). E-commerce is used everywhere in everyday life. Now a days it is utilized for everything from credit card authorization, travel reservation over a network, wire fund transfers across the world, point of sale (POS) transactions in retailing, electronic banking. It helps in generate demand for the products and services and improves order management, payment and other support functions (Awad, 2004.p.2). Similarly, e-commerce decreases the cost of creating, processing, distributing and retrieving paper based information. Further facilitates the benefits which include improved image, improved customer service, simplified processes, compressed cycle and delivery time, eliminating paper work and increased flexibility (Turban et al, 1999, pp.15). Moreover, e-commerce is not just about buying and selling as it is also about electronically communicating, collaborating and discovering information (Turban et al, 2004). It can involve the Internet, groupware programs, public e-mail networks (Adms,1994), technologies such as electronic data interchange (EDI) and electronic funds transfer (EFT) and more recently , services associated with mobile telephones and digital television (Voss, 1999). E –commerce has become very popular because of the benefits and convenience it brings along as it is no longer an alternative, it is an imperative (Wen et al, 2001).E-commerce is generally based on monetary transaction and e-services are the part of electronic commerce. E-SERVICE E-services are important in B2C e-commerce for managing customer relations and enhancing sales. Rapidly advancement of technology such as wireless, broadband, smart cards, data warehousing, data mining and agent technologies, are contribute toward the effective accessibility and servicing of the correctly targeted customers for business while providing more choices, options and ultimately power to customers in their transactions with business (Rust and Kannan, 2003). Further e-service provides a new business paradigm for the organizations operating in the electronic environment. Below figure show a paradigm shift from traditional e-commerce to e-service. SOURCE: Rust, R, T and Kannan, P, k., 2003 There are three primary reasons for firms to develop e-services. Firstly, Shapiro and Varian (1999) argued that on margin, consumer acquisition and service costs are generally much lower in an online medium versus that in an offline medium. Secondly, e-service inexpensively and effectively delivers high-quality, timely and in-depth product information desired by consumers (Iqbal et al. 2003). E-services also provide consumers with benefits such as better price quality comparisons (Evans and Wurster, 1999) and customized search processes based on criteria of importance (Lynch and Ariely, 1999). Finally, the use of e-services enables firms to develop a deep understanding of consumer behaviour (Iqbal et al, 2003). The view of e-service is much broader than the concepts of IT services, web services or infrastructure service as it e-service includes all these services further it also encompasses the service product, service environment and service delivery that comprise any business model, whether it belongs to a goods manufacturer or a pure service provider ( Rust et al, 1996). The customer’s interaction or contact with the organization is through the information and communication technology (ICT) in e-service. This remote service encounter subsequently has developed into a self-service experience (Dabholkar, 2000; Sara, 2000). However, experience of self service and e-service are quite different. In self service operations, a customer has to go to the information and communication technology centre while, in e-service, a customer can conveniently receive the service through the internet at home or other places. In other words, self service is less flexible than e-service due to constrai nts of location (Surjadjaja et al., 2003). Similarly customer’s interaction or contact with the organization in the e-service is through the technology, such as web site. During an e-service encounter customer have to rely entirely on sight and sound while the traditional service experience can use all senses. In addition to this e-service unlike traditional service is not constrained by distance and opening hours, thus delivered delivers convenience. Linked with convenience is customer control. As customer can choose the channel through which they will acquire a product, the mode of delivery for the product, the extent of customization of the product and the extent to which they are involved in the design and delivery of the product (Rowley, 2006). Advancement of technology led the transformation of physical products to pure e-service components and has significant implications for building customer relationships. Below chart shows the e-commerce path to profitability as how the traditional path and e-service path flow increase profit of the firm. SOURCE: Rust, R, T and Kannan, P, k., 2003 Above chart shows traditional path services laid emphasis on automated service or self service operation, firms used to focus on increased efficiency and productivity of business and reduce the cost of the product or service in order to increase profit. On the other hand on e-service path firms are focus on enhanced service operations, provides greater conveniences and support services to customers. Further improved customer satisfaction and retention by providing best quality service for example grocery chains are looking to use loyalty cards and focus on one-to-one promotion and marketing efforts based on the information gathered using these cards allow the grocery chains to develop relationships with their customers. Moreover, they provide value to customers through focused information provision, reduced search time and increased convenience for the customers (Rust and Kannan, 2003). As in the electronic world the customer and the merchant do not meet face to face and the clients are more sensitive with increased options and solutions available to them online (Singh, 2002). Many companies are adopting Internet-based e-services for conducting business transactions and sharing business information with their customers and business partners (Torre and Moxon, 2001). E-service has been defined as web-based service or interactive service that is delivered on the internet (Reynolds, 2000). According to Rowley (2006) e-service is deeds, efforts or performances whose delivery is mediated by information technology that include the Web, information kiosks and mobile devices. Such e-service includes the service element of e-tailing, customer support and service and service delivery. Further, E-service is defined as the provision of service over electronic networks. This concept includes services provided by a typical service organization as well as the services provided by t he goods manufacturers where the quality of customer care plays an important role (Rust and Kannan, 2002). According to Ruyter et al. (2001, p. 186), â€Å" an e-service is an interactive, content-centred and Internet-based customer service, driven by the customer and integrated with related organizational customer support processes and technologies with the goal of strengthening the customer-service provider relationship†. Further (Sahai and Machiraju, 2001) defined e-service as it is a service available via the internet that provides information, completes tasks or conducts transactions. It can be any electrically provided services offered directly or indirectly to customers, including direct as well as after sales services (Van Riel et al.,2001; Lagrosen, 2005). In addition to this e-service can deliver high quality, timely and extensive product information to consumer inexpensively and effectively. They can provide better price and quality comparisons (Shapiro and Varian, 1999). Furthermore, a company that can respond to the needs of the customer accommodate their requests prom ptly and support their buying decisions creates value and wins customer patronage and loyalty (Singh et al.2001). E-service operation include all the customer centric activities starting from pre-transaction, transaction and post transaction interactions through the internet in delivering products or services within service level agreement ( Surjadjaja et al., 2003). Clearly, although the aforementioned author agree that providing personalized and accurate customer information with better tracking, delivery and payment details is an online service in B2C e-commerce generally appreciated by customers. Similarly e-service functions incorporated on e-commerce sites that can quickly provide online shoppers with decision-making support win e-customers and get them to make a purchase (Singh, 2002). Furthermore, e-service is becoming increasingly important not only in determining the success of failure of electronic commerce (Yang et al., 2001), but also in providing consumers with superior experience with respect to the interactive flow of information (Santos, 2003). E-service can be usefully conceptualised as an interactive information service. Such as information provided by or collected from and about the customers can be gathered and analysed by the e-service provider and used as the basis for the customization of the service that organization offe rs to the customers (Rowley, 2006). Examples of e-services are computer-related services such as personal, cultural, recreational, communication and financial services. E-service concept is not simply a combination of words electric and service. As in true e-service operation part or all the interaction between the service provider and the customer is conducted through the Internet. Thus an automatic teller machine (ATM) transaction is an example of a simple electronic plus service experience, while buying a ticket on the Net is an example of e-service experience (Surjadjaja et al., 2003). E-service may be considered to be relatively new channel of service provision as well as new way of conducting business; research on e-service is still developing (Hung and Wong, 2009). E-Service as self-service There is an important conceptual relationship is that between e-service and self-service. As most authors have described the e-service experience as a self service experience (Dabholkar, 2000; Meuter et al., 2000; Zhu et al., 2002) although Surjadaja et al, (2003) differentiate between e-service and self service. Further they argue that in self-service operation customer has to go to the technology such as ATM to receive a service, while in e-service customer can receive the service through the Internet at home or in other places. Self-service technologies are often used to enhance the overall service experience delivered to the customer by focussing human service agent intervention at the point at which intervention can make the most impact. As e-service firstly, reduce marginal consumer acquisition and service cost, due to the reduction in human intervention and ease of e-service scalability (Binter et al., 2002; Iqbal et al., 2003). Secondly, e-services deliver consumers high quality, anytime and in-depth product information, which reduce the consumer price sensitivity and finally e-services support the capture of information relating to the search, evaluation and purchasing activities of consumers (Iqbal et al., 2003). Having discussed the concept of e-business, e-commerce and e-services, it can be said that the above three has a significant influence in today’s any e-business activity. Further, in order to understand the relationship between these three terms; the following section will provide the brief discussion on relationship and similarities between each other. RELATIONSHIP BETWEEN E-BUSINESS, E-CCOMMERCE and E-SERVICE E-business is a broad term used to express the conduct of business such as buying and selling, servicing customers and collaborating with partners through the internet ( whatis.com, cited in Chen, 2001), under which e-service and e-commerce can be established as its two underlying dimensions (Surjadjaja et al., 2003). The scope of e-business is much broader than that of e-commerce. Extensive e-business embraces physical products and the distribution of the goods as an integral part of the overall transaction process (Greenstein and Feinman, 2000). Similarly, e-commerce mainly focus on the buying and selling of physical goods or products that results in monetary exchange whereas e-service refers to delivery of services through the internet either paid or free (Voss, 1999), For example, in the case of free e-mail subscription s and free online newspapers.These examples are actually part of e-business called e-service (Amor, 2000). However, (Voss, 1999) made the distinction between e-co mmerce and e-service, as being two ends of a continuum, pure e-commerce is the basic buying and selling of products, where as , at the other end pure e-service is offering service either unconditionally or with a service contract. E-business and e-commerce are two separate concepts such as e-commerce uses the web to connect customers with firms whereas e-business includes the web as well as other means necessary to interconnect information systems and data streams, both internal and external further e-commerce requires human interaction for form filling during purchasing process however, e-business allows many processes to be fully automated thus improving the efficiency of business processes and removing the error of human interfaces (Chou et al, 2002). There are some similarities between the two. As e-business and e-commerce solutions include newly developed web technology into organizational and business processes. The use of web technology results in improved efficiency. Moreover, e-commerce is generally less complex than any e-business solution as firm must start with e-commerce initiatives before creating e-business tasks. Once a firm has successfully implemented its e-commerce functions, then it may beg in to work on e-business with the e-commerce infrastructure, with out e-commerce infrastructure first, it will be difficult for firms to integrate all the e-business functions. (Rodgers et al, 2002). Moreover if a firm decide to skip the e-commerce part and jump directly to e-business, the project or work would be much more costly and time consuming. Therefore, it is necessary for a firm to create an e-commerce capability before it pursues e-business solutions. E-SERVICE EXPERIENCE The previous section sought to explore the inherent or pervasive characteristics of e-business, e-commerce and e-service. The following section explores the aspect of e-service experience that defined the elements, scope and context of e-service experience. As the nature of the service experience is likely to vary depending upon the activities or task being finished through the e-service engagement. Further users may be expected to take on different roles and exhibit different competences. The extent of customer customization or co-production varies between applications; this variation could have a significant effect on how customers engage with and evaluate the service interaction (Barnes and Vidgen, 2000). In addition to this a related approach is to regard the service experience as consisting of a number of different partial performances or service components each of which can be evaluated separately by the web site visitors (Santos, 2003; Zeithaml et al; 2002). Using this approach, Bauer et al. (2005) identifies three service categories that are core services, additional services and problem solving services. Further, Chen and Chang (2003) identify three components in the online shopping experience that are interactivity (connection quality, web site design), transaction (value, convenience, assurance, entertainment and evaluation) and fulfilment (order processing, delivery, post sales service. The need to identify the scope and elements in the service experience is also acknowledged by Parasuraman et al. (2005) in their work in E-S-QUAL in which they distinguish between core service and recovery service. On the contrary a number of authors discuss the web service experience in terms of its elements, but different authors have different notions of web elements and some elements are important of factors identified elsewhere as dimensions in e-service quality models. For example, Constantinides (2004) finds that the web experience and specifically the significance of the web experience elements depend on the buying situation, type of the customer and client’s intentions in visiting a site. He identifies the following web experience elements that influence consumer behaviour such as functionally factors (usability, interactivity), psychological factors (trust) and content factors (aesthetics and marketing mix). Later Zhang and Prybutok (2005) develop an e-service model in which web site service quality is one variable; the others are individual differences, e-service convenience, risk, e-satisfaction and intention. On the basis of above statements it can be argued that the modelling and evaluation of e-service experience can undertaken at three different levels such as web site experience, online service experience and total multi-channel experience. As important contributing factor to the e-service experience is the ability of the organization to organize its supply and value chain to support the delivery of good quality goods and services (Rowley, 2006). Further, Voss (2003) reports on a study across retail banking, retailing, travel, utilities, content providers and computer hardware sectors that suggest that performance on responsiveness was substantially below customer expectation. Problem occurring in the e-service system can result in a failure of service (Zhang and Prybutok, 2005) and this may lead to the loss valuable opportunities to build loyalty (Watcher, 2002). In order to have a holistic e-service experience one has to examine specific areas of service marketing, service design and service delivery. In the following section author will discuss these specific areas. SERVICE MARKETING Services marketing deals with expected quality of services and involves matching market needs with a firm’s resources (Meredith, 1992). Since services cannot be produced without interaction with the customer, marketing activities need to manage the timing of demand rather than just build demand. As most services are experiences delivered by human performers, anything that a service organization does in relation to the customer becomes a marketing activity, for example bank teller’s smile, the waitperson’s courtesy or the physician’s bed side manner are all marketing activities (Fisk et al., 2000). Furthermore, marketing focuses on determining the marketing mix of product and service features such as price, brand image and accessibility of service (Palmer, 2001). Service marketing concepts and strategies have developed in response to the tremendous growth of services industries, resulting in their increased importance to the world economy (Wilson et al., 20 08). Service marketing evolves on the front-end operation while service design focus on the back- end support of service operation (Surjadjaja et al, 2004). SERVICE DESIGN Service design refers to the design of facilities, servers, equipment and other resources needed to produce services which includes a blue print of the service system, specifications, procedures and policies (Meredith, 1992). The design of services with a view to creating memorable and satisfying customer experiences is not new. However, the deliberate design and execution of service experiences as a distinctive management discipline with its own principles, tools, and techniques can be said to be a new approach. In easy terms service design considers services as product that need to be systematically developed with a clear focus on the customer value (Zehrer, 2009).Service design considers services as products that need to be systematically developed with a clear focus on customer value. In more precise terms Gummesson (1994) described service design as service design covers the hand-on activities to describe and detail a service, the service system and the service delivery process. Further, A major task of service design is to create, in line with service strategy, material evidence of a sensually perceivable service reality for the customer, which materializes the non-material message sent by the service provider (Zehrer, 2009). However inadequate service design will cause continuous problems with service delivery. As to avoid such inadequacy, service design must be consistent with the service orientation and overall strategic orientation of the organization (Johnston, 1999; Doyle and Broadbridge, 1999). Similarly, service-design should be consistent with transparent service strategies, however, Mager (2004) has noted that many firms lack of such a defined service strategy. If one element of the service design is inconsistent with the overall strategy and service orientation of the provider therefore it is unlikely to be successful in providing satisfaction to the customer (Zehrer, 2009). As Doyle and Broadbridge (1999) noted that the importance of design as a composite in the strategic mix is often undervalued or ignored, the holistic nature of design and its informed status can achieve a more coherent offer to the customer. In recent years, technology has plays an increasingly major role in service design to ensure memorable service experiences. Many service offerings have evolved to become multi-interface systems that create several opportunities for developing new offerings. However to take full advantage of these capabilities, the technology must be fully integrated into service design and management with an overarching customer orientation (Curran et al., 2003). As PatrÄ ±Ã‚ ´cio et al. (2008, p.319) observed that In designing modern service offerings firms have to define their service interface mix, the technologies that support front-stage customer interactions and backstage support processes, and the service clues necessary to enable a satisfying customer experience. SERVICE DELIVERY Service delivery is concerned with delivery of the core products and services to the customers (Slack et al, 2001), including digital products. In addition, for e-service experience the introduction of e-service delivery has been associated with an increase in the number of channels through which businesses interact with their customer. Further, in such a multi channel contexts it is important not only to understand how consumers experience and evaluate the e-service delivery, but also how the delivery contributes to the total service experience and its evaluation (Rowley, 2006). Moreover, Muller-Lankenau and Wehmeyer (2005) indicate that self-service and e-service is often part of a wider service delivery. There is growing number of traditional companies use the Internet to enhance, support or by-pass their traditional marketing and sales channels and adopting multi-channel strategies. Thus it will be important to consider e-service alongside other channels through which service can be delivered, which includes the ground that has attracted most attention, face- to- face but also extends to telephone, postal and other remote services (Rowley,2006). Having discussed the overview of service marketing, service design and service delivery in the following section author will look into specific factors that will influence each of them. These factors are discussed in more detail below. Trusted Service Trusted service can be defined as exact delivery of promised service. In e-business operations trusted service is considered to very important (Baker et al., 2006). Online trust concerns are especially challenging to the companies wanting to move to e-business (Luo, 2002). Lack of trust is one of the most often reasons for the consumers’ unwillingness to make online purchases as a result it hinders the formation of an online exchange relationship for many businesses and organization (Baker et al., 2006). Further, Gefen and Straub (2004) assert that trust is more important to e-commerce than traditional service since online environment offers limited opportunities to regulate rules and customs. For example, online transactions do not usually afford the same kind of tangible assurances that are present in traditional commerce. Since consumer are concerned about the level of security when surrendering personal or sensitive information online, Warrington and Caldwell (2000) sugges t that e-business find a way to offer customers cues to encourage trust in their company. As trusted service can be designed and implemented within the service delivery process. Service providers therefore seek to achieve exact delivery of promised service and thus achieve customer satisfaction. Responsiveness Responsiveness could refer to the speed of the company’s response to the customers (Zehrer, 2009). Sending timely response to e-mail requests or complaint and confirmations of orders has been recognized as an important factor when online customers evaluate a Web site (Long and McMellon, 2004; Zeithml, Parsuraman and Malhotra, 2002). To improve responsiveness a web based customer support interface requires special attention as to whether the interface is prompt, always available and provides information regarding the timeliness of service. Further many companies request customers to direct their queries to a particular person who has the best competence in answering that particular query. Electronic forms are designed to direct queries to the appropriate department.The responsiveness dimension can be defined as the willingness or readiness of customer support to provide timely service to the customer in a Web context (Park et al., 2007). Personalization Personalization involves individualized attention, personal thank you from online stores and the availability of a message area for customer questions or comments (yang, 2001). Further personalization is refer as customer perception of the degree to which an online store provides differentiated service to satisfy specific individual needs (Lee, 2005). Most companies are building personalized web pages. Such web pages provide all the products and service, along with the navigation buttons for ease of access t